Forensic Investigations Canada Inc. (FIC) was founded in 1998 and
is Canada’s leading national private investigative services
From our head office in Edmonton, Alberta, we coordinate a network
of offices and operatives in every major city in Canada, as well
as investigators and professional affiliates in strategic locations
throughout North America, Asia and Europe.
FIC has grown through reputation and results, and we measure our
success by our proven ability to work closely with our clients —
whether individual, corporation, law firm or insurance company —
to help them understand our methodology, and keep them informed
of our progress every step of the way. We have built our success
on an individual, per-file basis, and believe we are only as good
as our last assignment.
FIC designed and built an online software system called iForensics,
which enables our clients to track their file progress in real time
— 24/7. Clients are provided with a secure login to the web-based
system, through which they can access their files, read operative
reports, and make informed and effective decisions, steering the
investigation with constant updates. FIC investigators also benefit
from iForensics: logging in to update their progress on an as-needed
basis. This comprehensive team effort substantially improves results
and enhances performance, ensuring a seamless flow of up-to-the-minute
information for clients and investigators alike.
We have also developed an internal auditing process. This process
is conducted on each file to ensure quality and performance standards
are maintained, and where possible, improved. This process results
in a set of uniform standards and practices, which we implement
on a national level to maintain continuity of service from one region
to the next.
At FIC, we are committed to providing truth and clarity in a timely
fashion in situations that are beyond the scope of our clients'
professional and personal acumen. Our commitment is to provide our
clients with hard data and evidence, empowering them to make informed
decisions when faced with difficult and litigious situations.
Forensic Investigations Canada is part of SCM Insurance Services,
formerly known as The Shumka Group of Services Companies. FIC was
established to provide investigative services across Canada, completing
SCM’s range of services and purpose, providing world-class
service through an uncompromising commitment to quality.